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Job Description: 

Job Summary

  • Understand who our customers are and what our customers expect of us.
  • Be the first to respond to any customer request or need.
  • Support other members of the work team in meeting customer needs.
  • Be accountable for the technical and behavioral competencies of the job.
  • Reviews and communicates patient liability for deductibles or coinsurance based on insurance coverage and communicates payment options to the patient or family according to Parkview Medical Center policy.
  • Communicates payment options to patients and families according to PMC policy.
  • Assists patients with program application process, including Medicaid, CICP, and Charity Care, and follow up with associated accounts.

Licensure

N/A

Registration

N/A

Certification

Health Coverage Guide Certification preferred.

Education

High School graduate or equivalent required. Post secondary education in related field preferred.

Experience

  • Must be computer literate.
  • Experience in insurance benefits, Medicaid benefits, Medicaid application process, and the Colorado Indigent Care application process preferred.
  • Knowledge and understanding of all government and commercial insurance coverage preferred. 
  • Must be familiar with the Connect for Health Colorado Marketplace. 
  • Medical terminology preferred.
  • If the job requires driving for Parkview, the employee must have a current Colorado driver’s license, may need to be 21, and may need to submit proof of insurance coverage.

 

Job Requirements

Revision Dates

Date:   06/04    

 

Rev:   08/04   07/08   04/11   09/11  08/13   11/13

Shift:  Monday thru Friday Days
Schedule:  Full-Time


Nearest Major Market: Pueblo
Nearest Secondary Market: Colorado Springs